Customer Support Policy

  • Service provided is exclusively for the Steam version of GUNDAM EVOLUTION.
  • Please visit Steam's Support site for inquiries related to Steam.
  • Any information sent to us will be used exclusively to solve the issue reported.
  • Please also check Bandai Namco Online's privacy policy and agree to the handling of your personal data.

■ Please Note ■

  • You can upload up to one 20MB-sized file per inquiry.
  • While we do value all inquiries related to the "Game Reviews and Requests" and "Report an in-game issue" categories, please understand that you may not receive a response.

Customer Support Form

We are currently receiving inquiries from many players.
Please understand that it may take some time for us to reply. Thank you very much for your patience and understanding.

Please select the nature of your inquiry from the pull-down menu below.

Select the nature of your inquiry